Author: ShuaibSubject: Immobilizer malfunction service required
Posted: 07 Feb 2014 at 7:14am
Hello,
Last night I got an error on my dash "Immobilizer malfunction service required" and my car did not want to start.
I was able to unlock the car, all the lights went on as usual - pressed the Power button but the engine did not start.
This is the first error or warning on my Kuga, besides the low fuel :). I was quite shocked and disappointed as this car is still new.
Luckily I was not far from home and went to fetch the spare key. The car started with the spare key without any issues.
This morning I then tried my original key and it worked again.
I called Ford and they told me I need to book my car in for check-up, but they fully booked for the next 6 days - so I need to wait.
Just for piece of mind, I dont want to drive the car if this is a serious issue.
Did anyone have this issue before? Is the Immobilizer a module in the car or is it built into the key? Maybe the battery of the key is low?